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Data Protection

POLICY ON THE USE AND PROTECTION OF PERSONAL DATA

As of : December 28, 2019

Collection of certain Personal Data

The Company LOCATION 4X4 GUADELOUPE complies with all regulatory and legislative provisions relating to the protection of personal data (the “Applicable Regulations”), and in particular all of the provisions set forth in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “General Data Protection Regulation” or “GDPR”), as well as the provisions of Law n°78-17 of 6 February 1978 known as the “Data Protection Act” as amended by Law n°2018-493 of 20 June 2018 (the “LIL”).

Customers, authorised drivers and users of the Site acknowledge and accept that 4X4 GUADELOUPE RENTALS processes some of their personal data (the “Personal Data”) in order to ensure the proper functioning of the Site, the management of Customers and authorised drivers and the organisation of Vehicle rentals.

Origin and purpose of the Personal Data collected

Personal Data is collected directly and only from Customers and users of the Site.

To this end, 4X4 GUADELOUPE RENTALS undertakes to obtain the express consent of Clients and users of the Site and to allow them to oppose the use of their Personal Data for any other purpose, as soon as this is necessary.

In all cases, Customers and users of the Site are informed of the purposes for which their Personal Data are collected via the various online data collection forms and via the Customer’s actions on the Site. LOCATION 4X4 GUADELOUPE also uses cookies and/or log files.

Personal Data is collected through the following forms:

Rental form ;
Opinion poll.

LOCATION 4X4 GUADELOUPE uses the information thus collected for the following purposes:

Follow-up of the order/rental;
Information / Promotional offers;
Statistics;
Contact ;
Site management.

Certain data and information are also collected through the interactivity that can be established between the user and the Site in the following way:

Statistics ;
Contact;
Site management (presentation, organization).

LOCATION 4X4 GUADELOUPE uses the information thus collected for the following purposes:

Management of rentals ;
Site management;
Comments ;
Correspondence;
Information or for promotional offers.
Type of Personal Data Collected

The data controller is LOCATION 4X4 GUADELOUPE which remains the sole recipient of the Personal Data concerned. LOCATION 4X4 GUADELOUPE is represented by its Chairman, Mr Younès Guedidi.

The Personal Data whose communication is requested from the Client via the forms available on the Site are intended for the data controller. The data identified by an asterisk are obligatory. If the Client fails to provide this data, his request cannot be processed.

LOCATION 4X4 GUADELOUPE is likely to process, in order to enable the proper administration of the Site, the management of the Site and the organisation of rentals, all or part of the following Personal Data: surname, first name, age/date of birth, gender, telephone number, email address, postal address, and all regulatory information relating to the driving licences of Customers and authorised drivers.

Non-disclosure of Personal Data

LOCATION 4X4 GUADELOUPE undertakes not to commercialise the Personal Data of Clients, authorised drivers and users of the Site collected.

The Personal Data of Clients, authorised drivers and users of the Site may be processed by subcontractors, in full compliance with the principles set out herein, in the following cases:

Consumption profile ;
Execution of the rental ;
Advertising.

The list of these companies may be communicated to the persons concerned upon request addressed to the following email address: contact@location4x4guadeloupe.com.

If these companies use servers outside the European Union, LOCATION 4X4 GUADELOUPE will enter into specific contracts with the said service providers in order to supervise and secure the transfer of Customer and Site user Data to the said service providers.

Data retention period

4X4 GUADELOUPE RENTALS retains the Personal Data of Customers, authorised drivers and users of the Site for the duration strictly necessary for the purposes pursued, and in particular for the proper functioning of the Site and the services offered, and the management of Customers, authorised drivers and rentals, within the framework of the provisions of the law.

Legal basis for the processing of Personal Data

LOCATION 4X4 GUADELOUPE collects and uses the Personal Data of its Clients, authorised drivers and users of the Site:

in accordance with the GCS ;
in accordance with the consent of Customers, authorised drivers and users of the Site;
to the extent necessary to fulfil its legal obligations; and
to the extent necessary to pursue its legitimate interests (or those of others), unless such interests are overridden by the interests or fundamental rights and freedoms of Customers requiring the protection of their Personal Data.
Rights of Customers, authorised drivers and users of the Site

In application of the Applicable Regulations, the Customer, authorized drivers and users of the Site expressly acknowledge that they have the following rights:

right of access, and in particular the right to obtain copies of all of their Personal Data, as well as the essential details concerning the way in which the Personal Data is processed;
the right to obtain the rectification of their Personal Data, as soon as possible, and the right to have any incomplete, inaccurate, ambiguous or outdated Personal Data completed;
the right to the deletion of their Personal Data, when their processing is no longer necessary, or when the Client or user has withdrawn his consent or has opposed their processing; or when their collection, use, communication or conservation is prohibited;
the right to limit the processing of Personal Data;
right to portability of Personal Data; and
right to object to the processing of their Personal Data.

If the Client, the authorised driver or the user of the Site wishes to know how 4X4 GUADELOUPE RENTALS uses its Personal Data, ask for them to be corrected, oppose their processing or request their deletion, or request a copy of all the Personal Data in the possession of LOCATION 4X4 GUADELOUPE, the Client or user must send a request by post to LOCATION 4X4 GUADELOUPE, the request must be accompanied by a copy of a valid identity document signed at the following address LOCATION 4X4 GUADELOUPE, Raizet – Chez jules Gaston Ligdy – 312 Rés Alizée B, 97139 Les Abymes, or by mail to contact@location4x4guadeloupe.com.

Finally, Customers, authorised drivers and users of the Site may file a complaint with the control authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).

Security

LOCATION 4X4 GUADELOUPE takes every useful precaution, with regard to the personal nature of the data collected and the risks presented by processing, to preserve the security of Personal Data concerning the Client, authorised drivers and users of the Site and, in particular, to prevent this data from being distorted, damaged or accessed by unauthorised third parties.

LOCATION 4X4 GUADELOUPE implements all technical and organisational measures to ensure the security of the processing of personal data and the confidentiality of Personal Data. Persons working for 4X4 GUADELOUPE RENTALS are required to respect the confidentiality of the Personal Data of Clients and users of the Site.

To ensure the security of the Personal Data of Clients, 4X4 GUADELOUPE RENTALS uses the following measures:

SSL (Secure Sockets Layer) protocol.

LOCATION 4X4 GUADELOUPE undertakes to maintain a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of Clients’ transactions.

Log files and cookies

LOCATION 4X4 GUADELOUPE collects certain information through log files and cookies. This is mainly the following information:

IP address
Visited pages and queries
Hour and day of connection

The use of such files allows the following optimizations :

Improvement of the service and personalized reception
Personalized consumption profile
Order Tracking
Statistics

By accessing the Site and continuing to browse it, the Client and the user of the Site provides his agreement to the implementation and use of cookies on his terminal, and acknowledges having read the information provided to him concerning the use of these cookies, and the means at his disposal to oppose them.

Personal Data and Minors

The Site is intended for adults who are capable of contracting obligations in accordance with the legislation of the country in which the Customer is located.

It is understood that under the GTC, Customers and authorized drivers must be at least 21 years of age.

Contact GUADELOUPE 4X4 RENTALS

If the Client, authorized driver or user of the Site has any questions or complaints concerning LOCATION 4X4 GUADELOUPE’s compliance with these stipulations, or if the Client, authorized driver or user of the Site wishes to make recommendations or comments to LOCATION 4X4 GUADELOUPE, the latter may contact LOCATION 4X4 GUADELOUPE in writing at the following address LOCATION 4X4 GUADELOUPE, Raizet – Chez jules Gaston Ligdy – 312 Rés Alizée B, 97139 Les Abymes, or by e-mail at contact@location4x4guadeloupe.com.

Translated with www.DeepL.com/Translator (free version)

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